| Claim_Administrator_Instruction_External__c |
Claim Administrator Instruction External |
Pre-Spring 2018 |
These are the Claim Administrator's general instruction notes to the Customer, used for external purposes
|
LongTextArea(32000) |
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| Claim_Administrator_Notes_Internal__c |
Claim Administrator Notes Internal |
Pre-Spring 2018 |
These are the Claim Administrator's general notes regarding this Warranty Claim, used for internal purposes
|
LongTextArea(32000) |
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| Claim_Resolve_Action_Notes_External__c |
Claim Resolve Action Notes External |
Pre-Spring 2018 |
These are the Claim Administrator's Action taken notes to the Customer regarding how this Warranty Claim is being resolved, used for external purposes
|
LongTextArea(32000) |
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| Claim_Resolve_Action_Notes_Internal__c |
Claim Resolve Action Notes Internal |
Pre-Spring 2018 |
These are the Claim Administrator's Action notes regarding how this Warranty Claim is to be resolved, used for internal purposes
|
LongTextArea(32000) |
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| Confirm_To__c |
Confirm To |
Pre-Spring 2018 |
The Customer's representative that placed the Claim
|
Text(100) |
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| Currency__c |
OIM Currency of Shipped Value |
Pre-Spring 2018 |
The Order and Inventory Management currency of the Item Shipped Value field. This does not affect the other currency fields of the record.
Looks up to: Currency_Master__c
|
Lookup |
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| Customer_Account__c |
Customer Account |
Pre-Spring 2018 |
Looks up to: Account
|
Lookup |
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| Customer_Purchase_Order_Number__c |
Customer PO Number |
Pre-Spring 2018 |
Enter Customers Authorizing Purchase Order Number
|
Text(32) |
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| Date_Issued__c |
Date Issued |
Pre-Spring 2018 |
|
Date |
today() |
| Date_Returned__c |
Date Returned |
Pre-Spring 2018 |
|
Date |
|
| Issue_RMA__c |
Issue RMA |
Pre-Spring 2018 |
Select if Return Material Authorization number is to be issued
|
Checkbox |
false |
| Item_Master__c |
Item Master |
Pre-Spring 2018 |
Enter Item Number claim is being issued against
Looks up to: Item__c
|
Lookup |
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| Item_Ship_Date__c |
Item Ship Date |
Pre-Spring 2018 |
|
Date |
|
| Item_Shipped_Value__c |
Item Shipped Value |
Pre-Spring 2018 |
The value of the returned item when it was originally shipped
|
Number(18,9) |
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| Material_Return_Warehouse__c |
Material Return Warehouse |
Pre-Spring 2018 |
The warehouse the material is to be returned to.
Looks up to: Warehouse__c
|
Lookup |
|
| Order_Type__c |
Order Type |
Pre-Spring 2018 |
Type of product or service being Sold
|
Picklist:
Blanket Ordering Agreement
Contractor
Description
Item
Kit
Service |
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| Ownership__c |
Ownership |
Pre-Spring 2018 |
Ownership of the material being returned. The value is set from the sales order associated with the return material authorization. You can override the value.
Looks up to: Ownership_Code__c
|
Lookup |
|
| Quantity_Received__c |
Quantity Received |
Pre-Spring 2018 |
Number of items returned
|
Number(18,4) |
0 |
| Quantity_Remaining__c |
Quantity Remaining |
Pre-Spring 2018 |
Formula:
Quantity__c -Quantity_Received__c
|
Number(18,4) |
|
| Quantity__c |
Quantity |
Pre-Spring 2018 |
Number of units being returned
|
Number(18,4) |
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| Sales_Order_Line_Item__c |
Sales Order Line Item |
Pre-Spring 2018 |
Looks up to: Sales_Order_Line_Item__c
|
Lookup |
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| Sales_Order__c |
Sales Order |
Pre-Spring 2018 |
Reference Customer Sales Order Number
Looks up to: Sales_Order__c
|
Lookup |
|
| Selling_Price__c |
Selling Price |
Pre-Spring 2018 |
Price the item was sold for
|
Currency(18,9) |
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| Supplier_Claim__c |
Supplier Claim |
Pre-Spring 2018 |
Does this warranty claim invoke a claim in our favor with our supplier?
|
Picklist:
No
Yes |
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| Warranty_Claim_Action__c |
Warranty Claim Action |
Pre-Spring 2018 |
|
Picklist:
Customer Issued Credit
Fixed Product
Replaced Product |
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| Warranty_Claim_Filed_Date__c |
Warranty Claim Filed Date |
Pre-Spring 2018 |
The date the Warranty Claim version was created
|
Date |
Today () + 0 |
| Warranty_Claim_Granted__c |
Warranty Claim Granted? |
Pre-Spring 2018 |
When this is checked, a warranty claim has been granted.
|
Checkbox |
false |
| Warranty_Claim_Resolve_Date__c |
Warranty Claim Resolve Date |
Pre-Spring 2018 |
The date the Warranty Claim version was resolved
|
Date |
|
