Customer Success Cloud Permissions

Changes to Permissions in Winter 2025

The following changes have been introduced in the Winter 2025 release.

New Permissions Added

New Permission Sets

No changes have been made in this release.

New Permission Set Groups

No changes have been made in this release.

New Custom Permissions

No changes have been made in this release.

Deprecated Permissions

Deprecated Permission Sets

No changes have been made in this release.

Deprecated Permission Set Groups

No changes have been made in this release.

Deprecated Custom Permissions

No changes have been made in this release.

Updates to Permission Sets

Permissions in the following permission sets have been updated in this release. For more information, see the Technical Documentation Pack on the Certinia Community.
Permission SetDescriptionView changes
CSC - Analytics Integration User Read Access Grants read access to your CS Cloud objects, fields, and records. CSCAnalyticsIntegrationUserReadAccess Changes
CSC - CS Cloud Analytics Setup Required to create, delete, and view CS Cloud Analytics Setup records. CSCAnalyticsSetup Changes
CSC - Customer Success View the Customer Success app, manage CS Cloud records, and use the CS Cloud components. CSCCustomerSuccess Changes
CSC - Participant User View the Customer Success app, CS Cloud records, and CS Cloud components, and manage playbook tasks. CSCParticipantUser Changes

Updates to Permission Set Labels

For information about changes to permission set labels, see the Technical Documentation Pack on the Certinia Community.


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