Customer Success Cloud Data Dictionary

Changes to the Schema in Winter 2025

The following changes have been introduced in the Winter 2025 release.

New Objects Added

Playbook_Skill__c
Resource_Skill__c
Skill__c

Deprecated Objects

No changes have been made in this release.

Updates to Objects

New Fields Added

Object NameField NameType
Activity__c Objective__c Lookup
Playbook__c Lookup
CS_Cloud_Filter_Settings__c Activity_Tracker_Filter_Field_Set__c Text(59)
Add_Accounts_To_Segment_Field_Set__c Text(59)
Customer_Success_Cloud_Process_Settings__c Bypass_CS_Activity_Trigger__c Checkbox
Bypass_Objective_Kpi_Trigger__c Checkbox
Bypass_Playbook_Skill_Trigger__c Checkbox
Bypass_Resource_Skill_Trigger__c Checkbox
Objective_KPI__c Last_Progress_Update__c DateTime
Previous_KPI_Progress__c Percent(18,2)
Previous_Value__c Number(18,4)
Status__c Text

Deprecated Fields

No changes have been made in this release.


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