Customer Success Cloud Data Dictionary

csc__Activity__c

Label: CS Activity

Stores contextual information about CS activities.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
csc__Account__c Account Winter 2024 The account that relates to the CS activity.

Looks up to: Account

Lookup false
csc__Date__c Date December 2023 The date of the CS activity.

Date true TODAY()
csc__Notes__c Notes Winter 2024 The notes entered on the activity.

Html(32768)
csc__Objective_KPI__c Objective KPI Summer 2025 The objective key performance indicator that relates to the CS activity.

Looks up to: csc__Objective_KPI__c
Lookup false
csc__Objective__c Objective Winter 2025 The objective that relates to the CS activity.

Looks up to: csc__Objective__c
Lookup false
csc__Playbook__c Playbook Winter 2025 The playbook that relates to the CS activity.

Looks up to: csc__Playbook__c
Lookup false
csc__Success_Plan__c Success Plan October 2024 The success plan that relates to the CS activity.

Looks up to: csc__Success_Plan__c
Lookup false
csc__Summary__c Summary Winter 2024 The summary of the CS activity.

Text(50) true
csc__Type__c Type December 2023 The type of activity.

Picklist:
CS_Summary
Meeting
Note
false


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