Customer Success Cloud Data Dictionary

csc__Playbook_Customer_Success_Resource__c

Label: Playbook Customer Success Resource

A junction object that stores the relationships between the CS Cloud Resource and Playbook objects to determine the Playbook owners for a playbook.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
csc__End_Date__c End Date Spring 2025 The end date of the playbook customer success resource record.

Date false
csc__Is_Active__c Active Spring 2025 If selected, the playbook customer success resource record is active.

Checkbox false
csc__Playbook__c Playbook Spring 2025 The playbook associated with the playbook customer success resource.

Looks up to: csc__Playbook__c
MasterDetail
csc__Resource__c Resource Spring 2025 The CS Cloud resource assigned to the playbook.

Looks up to: csc__Resource__c
MasterDetail
csc__Start_Date__c Start Date Spring 2025 The start date of the playbook customer success resource record.

Date true


© Copyright 2009–2025 Certinia Inc. All rights reserved. Various trademarks held by their respective owners.