Customer Success Cloud Data Dictionary

csc__Region__c

Label: CS Region

An entity that represents a geographic area in which you do business. Regions are organized as an independent hierarchy determined by the Parent Region field, with parent and child records of the same type. Every region in the hierarchy may contain pools, resources, and other objects.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
csc__Description__c Description Spring 2025 The description of the region.

Text(255) false
csc__Hierarchy_Depth__c Hierarchy Depth Spring 2025 The level of the region in the hierarchy.

Number(2,0) false 0
csc__Parent_Region__c Parent Region Spring 2025 The parent region for the sub region.

Looks up to: csc__Region__c
Lookup false
csc__Region_Hierarchy_ID_Chain__c Region Hierarchy ID Chain Spring 2025 System-generated ID chain for linking the region in the hierarchy.

Text(255) false
csc__Region_Hierarchy_Name_Chain__c Region Hierarchy Name Chain Spring 2025 The list of region names associated in the hierarchy.

Text(255) false
csc__Reversed_Hierarchy_ID_Chain__c Reversed Hierarchy ID Chain Spring 2025 System-generated reversed ID chain for linking the region in the hierarchy.

Text(255) false


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