Professional Services Automation Data Dictionary

pse__Services_Credits_Settings__c

Label: Services Credits Settings

Contains settings that control the behavior of services credits in PSA.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
pse__Allocate_Credits_With_Past_Expiry_Date__c Allocate Credits with Past Expiry Date Winter 2025 If selected, the services credits allocation process consumes the relevant services credits that are available even when their expiry date is in the past.

Checkbox false
pse__Allow_Manual_Allocations__c Enable Manual Allocation of Credits Spring 2025 If selected, enables the ability to allocate services credits to milestones manually. You can select which services credits customer purchase records the credits get drawn from.

Checkbox false
pse__Default_Purchase_to_Draft__c Default SC Customer Purchases to Draft Winter 2026 If selected, new services credits customer purchases are marked as draft by default. Services credits on a draft purchase are not redeemable until the draft status is removed.

Checkbox false
pse__Expiry_Grace_Period__c Grace Period Spring 2025 The number of days until which services credits are prevented from expiring. You can manually expire credits on the last day of the grace period, and the bulk expiry will wait until the day after.

Number(18,0) false 0
pse__Milestone_Status_No_Allocation_Required__c Milestone Status: No Allocation Required Winter 2025 A comma separated list of statuses of milestones that do not require the allocation of services credits specified on them. Each status in the list must be referenced by its API name. To specify milestones with no status, enter --None--. By default, the milestone statuses Planned, Canceled, and —None– are considered.

Text(90) false "Planned,Canceled,--None--"
pse__Remove_Business_Unit_Fields__c Hide Business Unit Column and Card Winter 2026 If selected, the Business Unit column and summary card in the Manage Services Credits window are hidden. We recommend enabling this setting if your processes do not use business units.

Checkbox false
pse__Sync_Amount_Paid_With_Value_Per_Credit__c Sync Amount Paid with Value per Credit Winter 2026 If selected, the Amount Paid per Credit field on services credits customer purchases automatically updates to match the value in the Value per Credit field. This overwrites any manually entered values.

Checkbox false


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