Customer Success Cloud Data Dictionary

Changes to the Schema in Spring 2026

The following changes have been introduced in the Spring 2026 release.

New Objects Added

csc__AI_Summary__c
csc__Expansion_Opportunity_Instance__c

Deprecated Objects

Account

Updates to Objects

New Fields Added

Object NameField NameType
csc__Activity__c csc__Expansion_Opportunity__c Lookup
csc__CS_Cloud_AI_Summary_Settings__c csc__Disable_Active_Expansion_Opportunities__c Checkbox
csc__Disable_Active_Projects__c Checkbox
csc__Disable_Escalated_Cases__c Checkbox
csc__Disable_Open_Cases__c Checkbox
csc__Disable_Open_Opportunities__c Checkbox
csc__Disable_Overall_KPI_Progress__c Checkbox
csc__Disable_Product_Family__c Checkbox
csc__Disable_Red_Projects__c Checkbox
csc__CS_Cloud_Expansion_Opportunity_Settings__c csc__Enable_Opportunity_Window_Product_Field__c Checkbox
csc__CS_Cloud_Filter_Settings__c csc__Add_Products_To_Account_Field_Set__c Text(59)
csc__Product_Grid_Filter_Field_Set__c Text(59)
csc__CS_Cloud_Record_Search_Window_Settings__c csc__Expansion_Opp_Search_Window_Columns__c Text(59)
csc__CS_Cloud_Settings__c csc__Expansion_Opportunity_Active_Statuses__c Text(255)
csc__CS_Cloud_Templating_Settings__c csc__Expansion_Opportunity_Create_Field_Set__c Text(59)
csc__Opportunity_Create_Field_Set__c Text(59)
csc__Customer_Success_Cloud_Process_Settings__c csc__Bypass_Policy_Version_Trigger__c Checkbox
csc__Customer_Success_Metric__c csc__Group__c Picklist:
Account
csc__Expansion_Opportunity__c csc__Is_Active__c Checkbox
csc__Is_Owner_Current_User__c Checkbox
csc__Playbook__c csc__Expansion_Opportunity__c Lookup
csc__Work_Suggestion__c csc__AI_Generated__c Checkbox
csc__Dismissal_Comment__c LongTextArea(32768)
csc__Dismissal_Reason__c Picklist:
Duplicate
High Effort
Low Value
Not a Priority
Other
Out of Scope
Technical Constraint
csc__Title__c Text(80)

Deprecated Fields

No changes have been made in this release.


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