csc__Work_Suggestion__c
Label: Work Suggestion Store generated Work Suggestions.
| csc__AI_Generated__c |
AI Generated |
Spring 2026 |
If selected, the work suggestion was generated by AI.
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Checkbox |
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false |
| csc__Account__c |
Account |
Winter 2026 |
The account that relates to the work suggestion.
Looks up to: Account
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Lookup |
false |
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| csc__Dismissal_Comment__c |
Dismissal Comment |
Spring 2026 |
The explanation for the work suggestion dismissal.
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LongTextArea(32768) |
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| csc__Dismissal_Reason__c |
Dismissal Reason |
Spring 2026 |
The reason for the work suggestion dismissal.
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Picklist:
Duplicate
High Effort
Low Value
Not a Priority
Other
Out of Scope
Technical Constraint |
false |
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| csc__Source_Policy__c |
Source Policy |
Winter 2026 |
The source policy that generated the work suggestion.
Looks up to: csc__Policy_Version__c
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Lookup |
false |
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| csc__Status__c |
Status |
Winter 2026 |
The current status of the work suggestion.
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Picklist:
Accepted
Dismissed
Invalid
New |
true |
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| csc__Suggested_Records__c |
DEPRECATED: Suggested Records |
Winter 2026 |
This field is obsolete.
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LongTextArea(32768) |
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| csc__Title__c |
Title |
Spring 2026 |
The AI-generated title summarizing the work suggestion.
|
Text(80) |
false |
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| csc__Triggering_Event_Description__c |
Triggering Event Description |
Winter 2026 |
The description for the event that triggered the work suggestion.
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LongTextArea(32768) |
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