Customer Success Cloud Data Dictionary
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Schema Changes
Objects
Account
Account_Customer_Success_Resource__c
Account_Customer_Success_Segment__c
Activity_Contact__c
Activity__c
CS_Cloud_Analytics_Setup__c
Customer_Success_Metric_Account_Value__c
Customer_Success_Metric__c
Customer_Success_Segment_Metric__c
Customer_Success_Segment__c
Filter_Set__c
Objective_KPI__c
Objective__c
Playbook_Task_Assignment__c
Playbook_Task__c
Playbook__c
Resource__c
Source__c
Success_Plan__c
Team_Membership__c
Team__c
Custom Settings
CS_Cloud_Account_Settings__c
CS_Cloud_Filter_Settings__c
CS_Cloud_Preferences_Panel_Settings__c
CS_Cloud_Settings__c
CS_Cloud_Templating_Settings__c
Customer_Success_Cloud_Process_Settings__c
Changes to the Schema in August 2024
The following changes have been introduced in the August 2024 release.
New Objects Added
No changes have been made in this release.
Deprecated Objects
No changes have been made in this release.
Updates to Objects
New Fields Added
Object Name
Field Name
Type
Account_Customer_Success_Segment__c
Is_Active__c
Checkbox
Objective_KPI__c
Category__c
Picklist:
Approval on Time
Budget Variance
Completion on Time
Customer Satisfaction
Project Margin
Reduced Timecard Errors and Time to Bill
Resource Management Margin
Skill Capacity
Time to Staff
Timecards Submitted on Time
Utilization
Deprecated Fields
No changes have been made in this release.
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