Customer Success Cloud Data Dictionary

Business_Challenge__c

Label: Business Challenge

Stores the business challenges related to a success plan.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
Business_Challenge_Title__c Business Challenge Title January 2025 The title that helps to identify the business challenge.

Text(50) true
Category__c Category October 2024 The category of the business challenge.

Picklist:
Inconsistent Pricing
No Single Source of Truth
Project Overrun
Project Reporting
Timely Staffing
false
Display_Name__c Display Name January 2025 For system use. Used to display the category of the business challenge.

Formula:
IF(ISBLANK(Business_Challenge_Title__c), IF(ISBLANK(Text(Category__c)), $Label.common_label_uncategorized, Text(Category__c) ), Business_Challenge_Title__c )
Text false
Notes__c Notes October 2024 The notes related to the business challenge.

LongTextArea(32768)
Opportunity__c Opportunity January 2025 The opportunity associated with the business challenge.

Looks up to: Opportunity

Lookup false
Success_Plan__c Success Plan October 2024 The related success plan of the business challenge.

Looks up to: Success_Plan__c
Lookup false


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