Customer Success Cloud Data Dictionary
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Account
Account_Customer_Success_Resource__c
Account_Customer_Success_Segment__c
Activity_Contact__c
Activity__c
Business_Challenge__c
CS_Cloud_Analytics_Setup__c
Customer_Success_Metric_Account_Value__c
Customer_Success_Metric__c
Customer_Success_Segment_Metric__c
Customer_Success_Segment__c
Filter_Set__c
Objective_Business_Challenge__c
Objective_KPI__c
Objective__c
Playbook_Skill__c
Playbook_Task_Assignment__c
Playbook_Task__c
Playbook__c
Resource_Pool_Membership__c
Resource_Pool__c
Resource_Skill__c
Resource__c
Skill_Set_Skill__c
Skill_Set__c
Skill__c
Source__c
Success_Plan__c
Team_Membership__c
Team__c
Custom Settings
CSC_Account_Allocation_Ranking_Settings__c
CS_Cloud_Account_Settings__c
CS_Cloud_Filter_Settings__c
CS_Cloud_Notification_Settings__c
CS_Cloud_Preferences_Panel_Settings__c
CS_Cloud_Record_Details_Panel_Settings__c
CS_Cloud_Settings__c
CS_Cloud_Templating_Settings__c
Customer_Success_Cloud_Process_Settings__c
Objective_Allocation_Ranking_Settings__c
Playbook_Allocation_Ranking_Settings__c
Success_Plan_Allocation_Ranking_Settings__c
Skill_Set__c
Label: CS Skill Set
Stores the CS skill records that make up the skill set.
Field Name
Field Label
Created in Version
Description
Type
Required
Default Value
Description__c
Description
January 2025
The description of the skill set.
LongTextArea(32768)
Type__c
Type
January 2025
The type of skill set.
Picklist:
Industry
Leadership
Organizational
Product
Role specific
Soft
Technical
false
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