Customer Success Cloud Data Dictionary

Changes to the Schema in January 2026

The following changes have been introduced in the January 2026 release.

New Objects Added

csc__CS_Cloud_AI_Summary_Settings__c
csc__CS_Cloud_Expansion_Opportunity_Settings__c
csc__CS_Cloud_Work_Suggestion_Settings__c
csc__Expansion_Opportunity_Product__c
csc__Expansion_Opportunity__c

Deprecated Objects

No changes have been made in this release.

Updates to Objects

New Fields Added

Object NameField NameType
csc__CS_Cloud_Account_Settings__c csc__Activity_Account_Not_Required__c Checkbox
csc__CS_Cloud_Filter_Settings__c csc__Account_Grid_Product_Filter_Field_Set__c Text(59)
csc__Activity_Tracker_Product_Filters_Fields__c Text(59)
csc__Objective_Template_Filters_Fields__c Text(59)
csc__Success_Plan_Template_Filters_Fields__c Text(59)
csc__Task_Management_Product_Filter_Field_Set__c Text(59)
csc__Value_Tracker_Product_Filter_Field_Set__c Text(59)
csc__CS_Cloud_Product_Settings__c csc__Enable_Product_Hierarchy__c Checkbox
csc__CS_Cloud_Resource_Allocation_Settings__c csc__Account_Sequential_Auto_Allocation__c Checkbox
csc__Match_All_Account_Skills__c Checkbox
csc__Match_All_Playbook_Skills__c Checkbox
csc__Match_All_Success_Plan_Skills__c Checkbox
csc__Match_Exceed_Account_Skills_Ratings__c Checkbox
csc__Match_Exceed_Playbook_Skills_Ratings__c Checkbox
csc__Match_Exceed_Success_Plan_Skills_Ratings__c Checkbox
csc__Success_Plan_Sequential_Auto_Allocation__c Checkbox
csc__Customer_Success_Cloud_Process_Settings__c csc__Bypass_Account_Product_Trigger__c Checkbox
csc__Bypass_Expansion_Opp_Product_Trigger__c Checkbox
csc__Bypass_Expansion_Opp_Trigger__c Checkbox
csc__Bypass_Objective_Product_Trigger__c Checkbox
csc__Bypass_Playbook_Product_Trigger__c Checkbox
csc__Bypass_Success_Plan_Product_Trigger__c Checkbox

Deprecated Fields

No changes have been made in this release.


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