Customer Success Cloud Data Dictionary

csc__Policy__c

Label: CS Policy

Store information about CS policies.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
csc__Description__c Description Winter 2026 The description of the policy.

 Html(32768)
csc__Is_Active__c Active Winter 2026 If selected, the policy is active.

 Checkbox true
csc__Type__c Type May 2026 The type of the policy.

 Picklist:
Expansion Opportunity
Playbook		 true


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