Customer Success Cloud Data Dictionary

Changes to the Schema in Winter 2026

The following changes have been introduced in the Winter 2026 release.

New Objects Added

csc__Account_Resourcing__c
csc__Account_Skill__c
csc__Activity_Product__c
csc__CS_Cloud_Playbook_Summary_Settings__c
csc__CS_Cloud_Product_Settings__c
csc__Objective_KPI_Product__c
csc__Objective_Product__c
csc__Playbook_Product__c
csc__Playbook_Task_Product__c
csc__Policy_Version__c
csc__Policy__c
csc__Success_Plan_Product__c
csc__Work_Suggestion__c

Deprecated Objects

No changes have been made in this release.

Updates to Objects

New Fields Added

Object NameField NameType
csc__CSC_Account_Allocation_Ranking_Settings__c csc__Skill_Priority__c Number(2,0)
csc__CS_Cloud_Filter_Settings__c csc__Playbook_Template_Filters_Field_Set__c Text(59)
csc__CS_Cloud_Settings__c csc__Auto_Fill_Playbook_Start_And_End_Dates__c Checkbox
csc__Auto_Fill_Task_Start_And_End_Dates__c Checkbox
csc__Playbook_Completed_Stages__c Text(255)
csc__Customer_Success_Cloud_Process_Settings__c csc__Bypass_Account_Resourcing_Trigger__c Checkbox
csc__Bypass_Account_Skill_Trigger__c Checkbox
csc__Playbook__c csc__Completed__c Checkbox
csc__Success_Plan_Allocation_Ranking_Settings__c csc__Skill_Priority__c Number(2,0)

Deprecated Fields

No changes have been made in this release.


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