Customer Success Cloud Data Dictionary

csc__Account_Skill__c

Label: Account Skill

A junction object that stores the relationship between the Account and CS Skill objects. Used to determine the skills a resource should have to be suitable for allocation to an account.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
csc__Account__c Account Winter 2026 The account associated with the CS skill.

Looks up to: Account

Lookup true
csc__Rating__c Minimum Rating Winter 2026 The level of competence in the skill that is required by the account.

Picklist false
csc__Skill_Set__c CS Skill Set Winter 2026 The CS skill set associated with the account.

Looks up to: csc__Skill_Set__c
Lookup false
csc__Skill__c CS Skill Winter 2026 The CS skill associated with the account.

Looks up to: csc__Skill__c
MasterDetail


© Copyright 2009–2025 Certinia Inc. All rights reserved. Various trademarks held by their respective owners.