Customer Success Cloud Data Dictionary
Home
Schema Changes
Objects
Account
csc__Account_Customer_Success_Resource__c
csc__Account_Customer_Success_Segment__c
csc__Account_Product__c
csc__Account_Resourcing__c
csc__Account_Skill__c
csc__Activity_Contact__c
csc__Activity_Product__c
csc__Activity__c
csc__Business_Challenge__c
csc__CS_Cloud_Analytics_Setup__c
csc__Customer_Success_Metric_Account_Value__c
csc__Customer_Success_Metric__c
csc__Customer_Success_Segment_Metric__c
csc__Customer_Success_Segment__c
csc__Filter_Set__c
csc__Miscellaneous_Time__c
csc__Objective_Business_Challenge__c
csc__Objective_KPI_Product__c
csc__Objective_KPI_Value__c
csc__Objective_KPI__c
csc__Objective_Product__c
csc__Objective_Time__c
csc__Objective__c
csc__Playbook_Customer_Success_Resource__c
csc__Playbook_Product__c
csc__Playbook_Skill__c
csc__Playbook_Task_Assignment__c
csc__Playbook_Task_Product__c
csc__Playbook_Task_Time__c
csc__Playbook_Task__c
csc__Playbook_Time__c
csc__Playbook__c
csc__Policy_Version__c
csc__Policy__c
csc__Product_Relationship_Instance__c
csc__Region__c
csc__Resource_Pool_Membership__c
csc__Resource_Pool__c
csc__Resource_Skill__c
csc__Resource__c
csc__Skill_Set_Skill__c
csc__Skill_Set__c
csc__Skill__c
csc__Source__c
csc__Success_Plan_Customer_Success_Resource__c
csc__Success_Plan_Product__c
csc__Success_Plan_Skill__c
csc__Success_Plan_Time__c
csc__Success_Plan__c
csc__Team_Membership__c
csc__Team__c
csc__Timecard_Header__c
csc__Work_Suggestion__c
Custom Settings
csc__CSC_Account_Allocation_Ranking_Settings__c
csc__CS_Cloud_Account_Settings__c
csc__CS_Cloud_Filter_Settings__c
csc__CS_Cloud_Notification_Settings__c
csc__CS_Cloud_Playbook_Summary_Settings__c
csc__CS_Cloud_Preferences_Panel_Settings__c
csc__CS_Cloud_Product_Settings__c
csc__CS_Cloud_Record_Details_Panel_Settings__c
csc__CS_Cloud_Record_Search_Window_Settings__c
csc__CS_Cloud_Resource_Allocation_Settings__c
csc__CS_Cloud_Settings__c
csc__CS_Cloud_Templating_Settings__c
csc__CS_Cloud_Time_Entry_Settings__c
csc__Customer_Success_Cloud_Process_Settings__c
csc__Objective_Allocation_Ranking_Settings__c
csc__Playbook_Allocation_Ranking_Settings__c
csc__Success_Plan_Allocation_Ranking_Settings__c
csc__Policy__c
Label: CS Policy
Store information about CS policies.
Field Name
Field Label
Created in Version
Description
Type
Required
Default Value
csc__Description__c
Description
Winter 2026
The description of the policy.
Html(32768)
csc__Is_Active__c
Active
Winter 2026
If selected, the policy is active.
Checkbox
true
© Copyright 2009–2025 Certinia Inc. All rights reserved. Various trademarks held by their respective owners.
