Types of Balance Record

There are two types of balance record:

• Budgets and balances. See About Budgets and Balances for more information.
• Reporting balances. See About Reporting Balances for more information.

When you post a document, a transaction is created and one of these types of balance record is automatically updated. You can choose which type of balance record represents live data (automatically updated when transactions are created).

If you want to maintain secondary (non-live) balances, you must keep them synchronized.

Note:

Note

We recommend that you run a synchronization process when all other users are logged out of the org. If transactions are created during a synchronization process, they won't be included in the process.

See the list of related topics for more information.

There are two live balance type modes, Mode 1 and Mode 2:

Tip: We recommend you choose Mode 2 as this is used by FinancialForce Reporting and Action Views.

Mode 1 - You want any Salesforce reports that use budgets and balances to use live data. The Budgets and Balances option is selected.

Mode 2 (recommended) - You want your FinancialForce Reporting reports and Action Views to use live data. The Reporting Balances option is selected.

Switching Live Balance Type Mode

To choose which type of balance is live (automatically updated when transactions are created):

1. Log in as a user with "Modify All Data" access.
2. Make sure all other users are off the system. As this step is particularly important when switching live balance type mode, we have provided you with the option to postpone the switchover and the subsequent full synchronization to a more suitable time. See the Schedule the Live Balance Type Switch topic for more details.
3. If you want to perform the switch now, click the Balance Configuration tab.
4. Select which type of balance you want to be automatically updated when transactions are created:
   a) If you want any Salesforce reports that use budgets and balances to use live data, then you should choose Budgets and Balances.
   b) If you want your FinancialForce Reporting reports and Action Views to use live data, then choose Reporting Balances (recommended).
5. If you want to make the switch now, click Continue. Otherwise, just navigate away.
6. To complete a change to your balance updates, you must perform a full synchronization. We strongly recommend that you do this now to minimize the chance of transactions being created in the interim. To do this now, click Full Synchronization.

Once you have made your choice of balance type, you will only see relevant options on the Balance Update page.

Note:

Note

Remember, if you want to maintain secondary (non-live) balances, you must keep them synchronized.

It is essential to know which mode is enabled in your organization. If in doubt, contact your administrator.