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Viewing Event Logs

When a background process such as creating billing documents for several contracts completes, recipients are notified depending on the options set in the Billing Central Settings Custom Setting.

Viewing Background Process Logs

The Background Process page contains logs associated with a process. You can view this page from an email or Chatter notification. The Process Summary section contains information about the process that you received the notification for. The Logs section contains log entries that occurred for a particular record. If you are viewing the logs of a consolidation process, the Logs section contains any errors that have occurred.

To view logs from Chatter or email notifications:

1. Click the link in the email or Chatter notification.
2. To view a document or record to which a log relates, click the Record ID of that log.
3. To view a logs associated with the process, click the Log Number of that Log.
4. [Optional] Click View All Logs to open the Logs tab.

Viewing Logs on the Logs Tab

To view process logs on the logs tab:

1. Click the Logs tab.
2. Click the Log Number of the log you want to view.

Viewing Jobs on the Jobs Tab

If your organization uses parallel Apex queueable jobs, you can view the status of the jobs associated with a process:

1. If you have not already done so, create a Jobs tab for the Jobs object. To do this, click Setup | Create | Tabs. For information about creating tabs, see the Salesforce Help.
2. Click the Jobs tab you created earlier.
3. Click the name of the job you want to view.

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