Renewing Contracts

When you create a renewal, the values of custom fields on the contract and contract lines are copied to the renewal and renewal lines. If you do not want them to be copied, you can use the Exclude Fields on Renewals feature (in Feature Console) to identify custom fields that should not be copied to the renewal.

When you renew a contract, the values and totals for the renewal are calculated automatically. Any amount billed externally on the contract is cleared on the renewal.

Notes: Notes Notepad
You cannot renew a contract that has a related renewal.
If after renewing a contract, you make changes to the renewal using the Salesforce Billing Contract Detail page you must recalculate the values and totals for that contract manually. See Calculating Contract Values.
The values and totals are recalculated automatically on the enhanced Billing Contract Detail page.

Renewing Several Contracts

To create renewals for several contracts in one go:

  1. Select the checkboxes of the contracts you want to renew in the list view of the Billing Contracts tab.
  2. Click Create Renewals.
  3. Select the Unit Prices option you want:

    For more information about adjusting prices when creating renewals, see Adjusting Prices.

  4. Select the option you want for contract line item start and end dates:

    For information about the way in which dates are calculated for renewals, see Date Fields.

  5. Choose whether you want the renewal durations to be the same number of days, or same number of months, as the original contracts. For more information and examples of the difference this can make to renewal start and end dates, see How Renewal Dates are Calculated.
  6. Click Create.
  7. Click Return to return to the contract list view.
Note: Note Notepad
A background process is started to create the renewals. You will receive a notification when the process is complete.

Renewing a Single Contract

To create a renewal for a single contract from the Billing Contract Detail page:

  1. Click Create Renewal on the Billing Contract Detail page of the active or expired contract you want to renew.
  2. Select the Unit Prices option you want:

    For more information about adjusting prices when creating renewals, see Adjusting Prices.

  3. Select the option you want for contract line item start and end dates:

    For information about the way in which dates are calculated for renewals, see Date Fields.

  4. Choose whether you want the renewal duration to be the same number of days, or same number of months, as the original contract. For more information and examples of the difference this can make to renewal start and end dates, see How Renewal Dates are Calculated.

    The renewal duration options are not available when renewing a contract from the enhanced Billing Contract Detail page. Instead the default set by the Renew Contract Duration as Months field in the Billing Central Settings custom setting is used.

  5. Click Create.
View TutorialsView Tutorial

Related Concepts

Billing Contracts

Renewals

How Renewal Dates are Calculated

Related Tasks

Activating Renewals

Reference

Billing Contract Fields

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