You can define custom filters to reduce the number of products in the Add Product drop-down list on the enhanced detail pages. You might want to do this if, for example, your company has a large number of products but only a subset are used by Billing Central plans, contracts, and billing documents.
Custom filters are defined using Salesforce custom metadata. Refer to the Salesforce documentation for information about the permissions required to create custom metadata.
To filter the Add Product drop-down list:
Once you have created and activated a FFBC Filter it is applied to the Add Product drop-down list. No further setup is required.
If there are multiple active filters, a product must match all the filters to be included in the Add Product drop-down list.
You can deselect a filter's Active checkbox at any time to stop the filter being applied. If there are no active filters, filtering is not applied to the Add Product drop-down list.
When entering a value for the filter, note that the % and _ characters are treated as wildcards when used with the Contains or Does not contain condition:
For example, a product named 'Handset' would match both the following filters:
Name Contains h%dName Contains h_n
Related Concepts
Related Tasks
Reference