Embedding PSA Analytics Dashboards in a Lightning Page

Some of the dashboards within PSA Analytics have been optimized to be embedded in any page layout in Lightning. These dashboards are:

PSA Analytics App

PSA Analytics Embedded Dashboards App

The following embedded dashboards are available after enabling the PSA Analytics Embedded Dashboards app in Feature Console. This feature requires the Winter 2021 release of Business Analytics or later.

Note:

You cannot save dashboard views when using dashboards created with the PSA Analytics Embedded Dashboards app.

Configuring the Dashboard Component

After the Analytics dashboard component is added to a new tab, you need to customize the component to display your data.

Finally, we recommend you apply the following settings to the Analytics dashboard component:

Saving and Activating Your Embedded Dashboard

To finish the embedding setup process, you must save and activate the Lightning Page:

  1. Click Save.
  2. Click Activate. You can now rename the copy of your app and select a different icon.
  3. Click Lightning Experience. From the duelling picklist, select the location in your org you want the app to appear.
  4. Click Save. You can now access your workspace and embedded app from your selected location.

Configuring Workspace Permissions

After creating your new workspace with your embedded dashboard, you must remove any permissions relating to the original workspace and then assign permission to the new workspace, using the appropriate permission sets.

For more information on Lightning App Builder, including how to clone or create a Lightning page and add components, see the Salesforce Help.