Jira - PSA Spring 2021
The following new features have been introduced in the Spring 2021 release of the Integration Hub Connector: Jira - PSA.
Excessive Work Log Hours No Longer Distributed Throughout the Week
When a Jira user logs excessive hours for a working day, time is no longer distributed throughout the week in PSA. The work log is not synced to PSA and the connector sends an error email to the user who logged time. To fix the issue, the user must change the work log in Jira.
Similarly, if a user logs time for a non-working day, the work log is not synced to PSA and the connector sends an error email.
The hours a user can log per day are determined based on the linked resource's work calendar. If a day has zero hours in the work calendar in PSA, it is considered as non-working. When a work calendar is not defined for a resource, the Max Resource Hours Per Day and Max Resource Days Per Week custom setting fields are used.
The new behavior applies when syncing work logs to timecards and when syncing work logs to task time records.
For more information, see the following: