Updating Resource Requests
You can update, reschedule and delete multiple resource requests simultaneously when working with projects and opportunities.
Updating Resource Requests
To update resource requests from projects and opportunities, your administrator must:
- Add PSA Actions: Resource Requests your default project, project detail, or opportunity record pages.
- Ensure the Update Resource Requests link is shown in PSA Actions: Resource Requests by enabling the Show Update Resource Requests link.
For more information, see “App Builder” in the Salesforce Help.
To update multiple resource requests:
- On an opportunity or project record page, click Actions | Resource Requests | Update Resource Requests. The Update Resource Requests window opens. Resource requests with “Draft” and “Canceled” statuses are displayed, but resource requests with the statuses of “Assigned” and “Held” are not.
- Click Edit in one of the following fields and make your changes:
- Resource Request ID
- Resource Request Name
- Resource Role
- Status
- Milestone
- Requested Hours
- Start Date
- End Date
- Remove the value in the Resource Role field that you want to update and select a new role from the list.
- [Optional] In the Resource Request Id column, select multiple resource requests that you want to update in the Update Resource Requests window.
- Click Edit and update the details of one of the selected resource requests.
- Select the Update Selected Items checkbox.
- Click Apply. The multiple fields that you have updated are highlighted.
- [Optional] Select the resource requests that you want to remove from the project and click Delete.
- Review and close any success messages.
- Click Close.
Recalculating Resource Request Schedules
You can recalculate schedules for related resource requests on a project when project tasks or project task assignments are updated. Estimated hours on the parent project task are equally divided between all resource requests on the project.
Schedules exceeding 24 hours in a day are not updated or rescheduled.
See the following for more information:
To recalculate resource request schedules:
- On a Project page, click Resource Requests | Recalculate Resource Request Schedules.
- Click Recalculate.