Service Contract Overview

Certinia SCM Service Contracts extends the functionality of Certinia Supply Chain Management to enable you to effectively create and manage service contracts in your organization. Certinia SCM Service Contracts is fully integrated with SCM. Here is an example of a way in which you can use Certinia SCM Service Contracts. The way in which your organization uses Certinia SCM Service Contracts may be different to the examples shown in this document depending on how your administrator configures Certinia SCM Service Contracts and whether your organization uses Certinia SCM Advanced Quoting.