Setting up Payments Links

The Payment Link, Payment Link URL, and Make a Payment fields enable you to take payments from customers.

We recommend that you use a payment link field appropriate to the circumstances under which a customer payment is taken:

Selecting Payment Links

Field

User

Use Case

Make a Payment

External

For customers making payments using the Make a Payment button. This is added to sales invoices or billing documents page layouts displayed on customer community pages.

Payment Link

Internal

Use this when payment details are issued over the telephone and entered on the customer's behalf.

Payment Link URL

External

Copy and email the Payment Link URL to the customer for payment, or add it to the sales invoice and billing document templates.