Activating Renewals

When you activate a renewal, it becomes an active contract and billing schedules are created from the contract start date up to today plus the number of months specified in the Billing Schedule Number of Months field in the Billing Central Settings custom setting. See Billing Schedule Number of Months.

To activate a renewal:

  1. Click Activate on the Billing Contract Detail page of the renewal that you want to activate.
  2. If a popup appears indicating there are incomplete contract lines, click Edit Contract, complete the contract lines then try again.
  3. Click Activate.
Notes:

Billing schedules are generated from the contract start date up to today plus the number of months specified in the Billing Schedule Number of Months field in the Billing Central Settings custom setting. See Billing Schedule Number of Months.

If a background process is running to generate billing schedules for the contract, you cannot create billing documents for those billing schedules until that background process is complete.

Billing Schedules are always generated from the last billing schedule of a contract or the start date of the contract if there are no billing schedules.

A job is created to generate the billing schedules and you are notified when the job is complete.

This also creates billing schedules for contract line items with the billing type "One-off" if they are not already associated with a billing schedule.

When the renewal is applied to the contract, you may need to create a change request to edit the contract depending on the options your administrator has chosen. See Billing Central Settings and Billing Contract Field Sets.