Voiding an Invoice
You can void an invoice to make it invalid. This retains the invoice record in the system with a status of "Voided" and creates a credit invoice record with a credit invoice line for each of the lines in the source invoice.
You can void an invoice as follows:
- Go to the Invoices tab.
- Open the invoice that you want to void.
- From the action buttons at the top of the invoice's record page, click Void Invoice. A new confirmation window opens.
- Read the confirmation message and click Yes to void the invoice.