PSA Direct for Concur Expense Queue Status

The PSA Dir for Concur Expense Queue Status tab allows you to control message queue events from PSA Direct for Concur Expense to Concur and vice-versa.

If you have a large organization that processes multiple events, use the PSA Dir for Concur Expense Queue Status tab to view and manage the detailed information.

All new expense reports created using the Expense Line mode now have the same Concur expense report name. A counter has been added to the end of the synchronized name. This counter distinguishes between expense reports and follows the format of "- X", where "X" represents the numerical value assigned to the report. For example, the first newly created expense report will have "- 1" added to its name.

Note:  

To use the PSA Dir for Concur Expense Queue Status tab, you must be assigned the PSA Direct for Concur - Configure Concur permission set.

Using the PSA Dir for Concur Expense Queue Status tab, you can:

  • Monitor the status of queue messages.
  • Rerun single or multiple pending queue messages.
  • Skip rerunning a single or multiple messages.
Notes:
  • Before enabling the Pause PSA Direct for Concur Expense feature, ensure that the PSA Direct for Concur Expense connector is active from the PSA Direct for Concur Expense Settings tab. For more information, see Configuring the PSA Direct for Concur Expense Settings.
  • You can only pause the message flow when PSA Direct for Concur Expense connector is active. If your PSA Direct for Concur Expense connector is inactive, you can activate it from the PSA Direct for Concur Expense Settings tab. For more information, see Configuring the PSA Direct for Concur Expense Settings.

Rerunning the Queue Message

To rerun one or multiple queue messages:

  1. From the App Launcher, open the PSA Dir for Concur Expense Queue Status tab.
  2. To rerun a single queue message, click | Rerun next to the message that you want to rerun.
  3. To rerun multiple queue messages, select the checkbox at the beginning of the line and click Rerun.

Click | Skip to skip rerunning a pending message or click Skip button to skip rerunning multiple messages.

Note: You can only skip pending messages.

Defining and Applying Filters in PSA Direct for Concur Expense Queue Status

To define a filter:

  1. Click to open the Filters panel.
  2. Click a status heading to open it, and then select the status of the filter to refine it. Each time you define a filter, a tag is added at the top of the panel.
  3. Click the Start Date heading and specify the start date, time of the start date, end date, and time of the end date.
  4. Click the Connector Flow heading, select the connector flow from the Available section, and move it to the Selected section.
  5. Click Apply Filters. The filtered events are displayed in the queue status table.

Editing Filters

To edit filters:

  1. Open a filter.
  2. Edit its attributes.
  3. Click Apply Filters.

Resetting Filters

To reset all filters at once, click Reset All at the bottom of the panel.

In the list of filters at the top of the panel, click on a filter tag to reset individual filters.

Note: After clicking Reset All, you must click Apply Filters to reset the active filters number on the button to zero.

To close the panel, click or .