New Features and Enhancements in PSA Direct for Jira Winter 2024

The following new features have been introduced in the Winter 2024 release of PSA Direct for Jira.

If you are upgrading from a previous version, see Upgrading to PSA Direct for Jira Spring 2023. This provides a summary of the items that have been added for each feature and details of any required upgrade steps.

Advanced Lookup Field in Jira to PSA Mapping

Prior to this release, the Advanced Lookup field was only supported in Jira Issue to PSA Project Tasks Mapping. Starting from this release, we have also added the support to use the Advanced Lookup field mapping in Jira Issue to PSA Projects Mapping.

For more information, see Mapping Default Records for PSA Direct for Jira Fields.

Unassign Assignee in Jira Cloud

Previously, it was only possible to assign and unassign an Assignee by synchronizing the Jira User ID using Jira Server, but now you can also assign and unassign an Assignee by automatically synchronizing the Assignee ID using Jira Cloud. If you have a mapping from PSA to Jira that maps the Assignee field in Jira with the field from the PSA Project, you can assign and unassign an Assignee based on the Jira User ID.

PSA Direct for Jira Queue Status Enhancements

The PSA Direct for Jira Queue Status Lightning page is enhanced for field labels. For more information, see PSA Direct for Jira Queue Status Fields.

Fixes

Fixes are listed on the Known Issues page of the Certinia Community. You can access this page from the Community Support Hub. For a brief description of the issues that have been fixed in this version of PSA Direct for Jira, see the relevant section of the Known Issues page.