SECTIONSSetting an Organization-Wide Email Address
You can control the email address that Revenue Management uses when sending emails from background processes. The email address you intend to use must be a verified email address listed on Salesforce's Organization-Wide Email Addresses page.
Enter the email address in the Organization-Wide Email Address field in the FDN Background Processing Settings custom setting. This field might also be used by other Certinia applications.
If you have previously created the custom field fferpcore__BatchSettings__c.FinancialForceOrgWideEmailAddress__c for this purpose, Revenue Management will check the custom field if this packaged field is not populated. If neither field is populated, emails are sent from the email address of the user who ran the process.