Setting up Approval Processes in Service Contracts

Various actions in the Order and Inventory Management product suite use the approval status to determine the actions that you can carry out on a record. You can create your own approval processes to determine when the approval status on a record is, or you can modify existing ones. You must create approval processes that are appropriate for your organization. To create a new approval process or change an existing one, click Create | Workflow & Approvals | Approval Processes. See the Salesforce Help for more information.