Playbook Fields

The Playbook object includes the following fields.

R – Read-only field

Playbook Fields

Field

  Description
Account   The account that relates to the playbook.
Active   If selected, the playbook is active.
Description   The description of the playbook.
Duration (Days)   The duration of the playbook in days.
End Date   The date the playbook ends.
Objective   The objective that relates to the playbook.
Owner is Current User   If selected, the owner for the playbook is the current Salesforce user.
Parent Success Plan   The success plan that relates to the playbook.
Playbook Owner   The owner of the playbook. The playbook owner must be an active resource.
Playbook Status   The current status of the playbook.
Playbook Status   The current status of the playbook displayed as a color.
Record Type R

The type of the playbook record. This field displays only if your administrator has created one or more record types for this object and added this field to the necessary page layouts. The user can select a record type when creating a new playbook record from the Actions panel. If only one record type has been created for this object, that record is selected by default. For more information, see Setting up Customer Success Cloud.

Stage   The current stage of the playbook.
Start Date   The date the playbook starts.
Success Plan   The success plan associated with the playbook, or its related objective.
Team   The team associated with the playbook.
Template   If selected, the playbook is a template.