SECTIONS
When you perform the Select default assignments for syncing time from Jira step via the Feature Console, a background process starts that selects the Use for Syncing Time from Jira field on all the eligible assignments. An assignment is eligible for syncing time if the following are true:
- There aren't any other assignments for the same project and resources in the given time frame.
- Its status is not set to "Closed".
If multiple assignments are found with overlapping start or end dates, none of them are selected as default. In this case, you must manually select the default assignment.
When the process finishes, you receive a notification email.
When you perform the feature console step, a batch Apex job is started. Once the step moves to "Done", you can monitor the execution of the job.
- From Setup, click Environments | Jobs | Apex Jobs. A list of all the jobs in your org displays.
- Find the job with IHCJ_DefaultAssignmentJiraSyncBatch apex class. The Status field displays the current status of the job.
After the batch job finishes, by default, you will receive an email notification with the following:
- Number of processed projects.
- List of any projects that cannot be processed.
- List of overlapping assignments where the flag could not be set.