Authorized Payments Overview

Some aspects of the payment options described below are controlled by the Asperato Settings custom setting. For more information, see Custom Settings.

When an authorized payment is created, the following process flow occurs:

  1. A sales invoice or billing document is posted for a customer account configured for authorized payments. The Payment Integration Method associated with each customer account must have an appropriate authorization set up.

    If the Enable Automated Payments field in the Asperato Settings custom setting is selected, then the payment is created automatically.
  2. When the payment has been collected successfully by Asperato, its stage is updated to "Collected from Customer".

    If the Enable Automated Cash Processing field in the Asperato Settings custom setting is selected, then a cash entry is created and matched to the invoice.
Notes:
  • If a partial payment is made against an invoice and the Enable Automated Payments field in the Asperato Settings custom setting is also selected, then an additional payment is automatically created for the outstanding balance. If the custom setting is deselected, you must manually create this additional payment.
  • Authorized payments created using the Asperato Repeat Payment Apex scheduled job are always paid in full. The payment amount is set to the full invoice amount regardless of the Enable partial payments setting in the Asperato ONE settings custom setting.

If a customer attempts to make a payment and the payment is declined, they are presented with a failure message. For more information on payment failure messages, see the Asperato documentation.