Work Queue Manager Settings

The WorkQueues custom setting allows you to activate or deactivate the Work Queue Manager and customize its operation.

Key:
# – Both settings must be selected to use the Work Queue Manager.
* – Mandatory field

Field Key Description Default 
Name * The name of the data set. Used when the custom setting data is referenced by Apex. Null
Scheduled Job ID   A comma-delimited list of Scheduled Job IDs to post to the Salesforce schedule. Null
Work Queue Monitor Schedule ID  

This setting is now obsolete.

 N/A
Use Work Queue Manager # Indicate whether PSA is to use the Work Queue Manager (and built-in monitor). Both settings must be enabled or disabled together. False
Use Work Queue Monitor False
Use With Actuals   Includes or excludes batch Apex classes used in the corresponding business processes:
  • processing actuals
  • calculating backlog
  • calculating missing timecards
  • calculating scheduled utilization
  • generating, processing and releasing billing events
  • preparing billing events for invoicing
  • removing and clearing billing data
  • recalculate the amounts in a billing event
  • Updating the current time period information for regions, practices and groups using the RPGPR Maint class, which you can schedule on the PSA Administration page on the PSA Administration tab.
 False
Use With Backlog False
Use With Missing Time Cards False
Use With Utilization False
Use With Billing Generation False
Use With Billing Release False
Use With Billing Invoice False
Use With Billing Remove False
Use With Billing Clear False
Use With Billing Recalc False
Use With RPGPR Maint False
Work Queue Manager Poll Frequency   Specifies the time interval, in minutes, before Work Queue Manager checks for any new scheduled Apex jobs across the organizationClosed A deployment of the Salesforce/Certinia applications with a defined set of licensed users. Your organization (org) includes all of your data and applications, and is separate from all other orgs.. The default time interval is five minutes. The Work Queue Manager Max Threads setting determines the maximum number of available new jobs that will be scheduled at the polling time interval.
Tip:

Change this setting to suit the needs of your organization. For example, if you calculate backlog on a nightly job, set the poll frequency to 60 minutes for instance.

 5
Last Queue Manager Execution   Indicates the last time the Work Queue Manager was in use. Null
Work Queue Manager Max Threads   Specifies the number of simultaneous batch Apex jobs that Work Queue Manager can submit to the Salesforce schedules.The default and recommended value is 3, but this depends on your organization. 3