Exporting Reports and Statements

After you have configured your report or statement, you can download it in CSV, PDF, or XLSX format. To do this, perform the following steps:

  1. Navigate to the report that you want to export.
  2. Click Export from your report.
  3. [Optional] Specify a title for your report.
  4. [Optional] Select whether you want to include filters in your downloaded report. Only filters that alter the data displayed in your report can be included in your download file.
  5. Select your file download format.
  6. Specify the report details you want to include in your file download. Available options are:
    1. Data with Filters. This is a complete report.
    2. Data with Period Override. This is a report with data tables, data table titles, and a current period override, if applied.
    3. Data Tables Only. This is a report containing data existing in tables only, and no additional information.
  7. Complete the appropriate steps based on the format you selected.
  8. Click Download.

Configuring Board Packs

Configuring a board pack enables you to export your reports together as one single PDF, CSV, or XLSX file. Creating a board pack facilitates exporting reports and saves time, avoiding the need to export each report individually.

To create a board pack:

  1. Select the reports you want to include in your board pack.
  2. Click Pack.
  3. On your mapping window, select the reports with the filters and comments that you want to include. Filters and comments are independent from each other. You can select a report's filters and not include its comments, and you can also include comments without including the report's corresponding filters.
  4. Click Next.
Notes:
  • If you configure two or more filters in your board pack with the sam0e filter type, lens, field, and filter logic, their values will be merged to avoid duplication in the parent filter component.
  • Tables and filters are read-only within board packs and cannot be configured.

Exporting Board Packs

To export a board pack:

  1. Click Export.
  2. Enter a title.
  3. Select a format.
  4. Select report details.
  5. Enter format options.
  6. Click Download.

When exporting your board pack, select the Include Comments checkbox to include your comments in your exported board pack.

Adding or Editing Logo Images

You can add a default logo for use in your reports using a custom setting. Any subsequent logos are added or deleted using the standard Salesforce functionality described below.

Note:

Any image selections made using this method are overriden by any default logo image specified in your Report Builder custom setting.

To enable the default Certinia logo for use, see Enabling the Default Report Logo Image.

To add a logo image to replace the default Certinia logo image, perform the following steps:

  1. From the App Launcher, navigate to Files.
  2. Click Upload and select your file. The following image formats are supported: .png, .jpg, and .jpeg.
  3. Click Done.

To overwrite an image file with an updated version, click | Upload New Version.

To delete an image file, click | Delete.

Warning:

The size of your logo image must not exceed 3 MB. Uploaded logo images that exceed this size are not available for selection in the logo picker.

Emailing your Report

If you want, you can email a copy of your report in your specified file format to one or more Salesforce users.

  1. Complete the following email fields:
    1. Recipients. This is a mandatory field.
    2. Subject.
    3. Body.
  2. Click Download. You will receive a confirmation message notifying you that your report has been emailed successfully.
Note: You can only email PDF and XLSX files.

Export Restrictions

When exporting your reports and statements the following restrictions apply.

File Export Restrictions

Format

Restriction

PDF Non-Latin characters are not currently supported in exported reports and statements.

If the number of columns contained in your report exceeds the limit of the page layout, these columns are spread out across multiple pages. This can lead to columns associated with each other for reporting purposes being disassociated in the exported report. To avoid this problem, we recommend you select the Add Row Identifiers to Exported File option. This inserts a row index number for each row of your report.

CSV, XLSX To avoid errors, we recommend you do not try to export unconfigured reports using these file formats.