Recalculating Billing Events

Professional Services Cloud

If you change certain information for a timecardClosed, milestoneClosed, expenseClosed, or miscellaneous adjustmentClosed that is included in a billing eventClosed which has not yet been released, you should recalculate the billing event to make sure it matches the changed record. You will not be able to release the billing event if it no longer matches the business record.

Recalculate the billing event if any of the following information changes:

  • A timecard's amount, bill rate, budget allocation, customer reference, description, quantity, project, or start date.

  • A milestone's actual date, amount, budget allocation, customer reference, description, or project.

  • An expense's billing amount, budget allocation, customer reference, description, expense date, project, or type.

  • A miscellaneous adjustment's amount, budget allocation, customer reference, description, effective date, or project.

Note:

A business record's customer reference is derived from the customer purchase order budget or billable expenses budget that the record is allocated to via its budget allocation.

To recalculate billing details:

  1. On the Billing Event page, click Recalculate Billing.
  2. Read the information message.
  3. Click Recalculate Billing to continue.

If you want to recalculate multiple billing events, use the Billing Events Awaiting Release tab. For more information, see Billing Events Awaiting Release Tab.

Note: You cannot undo the Recalculate Billing action.