SECTIONSSetting an Organization-Wide Email Address
You can control the email address that PSA uses when sending emails from background processes for the following features.
- Actuals
- Assigning or Holding Resources
- Estimates Versus Actuals Calculation
- Project Variance
- Services Billing
The email address you intend to use must be a verified email address listed on Salesforce's Organization-Wide Email Addresses page. This email address must be configured so that any profile can use it.
Enter the email address in the Organization-Wide Email Address field in the FDN Background Processing Settings custom setting. This field might also be used by other Certinia applications.
If the Organization-Wide Email Address field is not populated, emails are sent from the email address of the user who ran the process.