Updating Bank Connections Details

You can update institutions and refresh credentials for chosen accounts through the Bank Connections tab.

The Envestnet bank integration process, accessed through the Update Bank Connections - Envestnet action, enables you to use fastLink for secure authentication and selection of institutions and accounts. This action streamlines the process of updating your bank connections and managing your account credentials, ensuring your data remains up-to-date and aligned with Envestnet.

For more information, see Bank Account Connection Fields and Updating Bank Connections Details.

To resolve the connection failure, complete the following steps:

1. Click Update Bank Connections - Envestnet in the Bank Connection Actions panel on the Bank Connections tab. The Envestnet portal displays.
2. In the pop-up window, select the Bank to which the Institution ID belongs and enter your new credentials.
   Note: You should not cancel the process after entering your credentials. If you do, the system will update bank credentials but not account IDs, which can cause issues when you try to retrieve bank information for that account.
3. Ensure that the accounts you want to work with are selected. Only selected accounts will be updated. Accounts not selected will no longer be active for operations and therefore cannot be used for import, refresh, or other operations.
4. Click Save and Finish to complete the update.
5. To verify the update, navigate to the Bank Account Connections tab and click Request Latest Institution Information - Envestnet to request the connection status.
6. Check the notifications for a success status update.