SECTIONSInstalling the Certinia Help Service
The Certinia Onboarding Team performs installations for customers. Contact your Certinia representative for more details.
Dependencies on Other Certinia Packages
This release of CSC AI Agent Service requires the following packages to be installed:
- Foundations Winter 2025
- Customer Success Cloud September 2025
Supported Browsers
Certinia CSC AI Agent Service supports the same browsers as those supported by Salesforce. For more information on supported browsers, see the Salesforce Help.