Actions Overview

In PSA, an action is a specific task or follow-up item identified during project execution. These actions are typically raised as part of the RAID log to track critical next steps or resolutions.

Each action:

  • Has an assigned owner responsible for completion.
  • Includes key details like name, description, and status for accountability.
  • Is linked to relevant project elements. For example, milestones and opportunities.
  • Is monitored for timely completion.

Actions help maintain project momentum by ensuring clear documentation, tracking, and execution of important tasks. You can create an action from the following:

  • Actions Tab
  • Related tab on the project record
  • RAID actions in the Actions panel

For more information, see Creating an Action from the Actions Tab and Creating an Action from the Project Record Page.