You can undo a match from the Matched tab on the Cash Matching page. On the Matched Transactions grid, the account name and matching reference and related document numbers are displayed in a group.
To undo an existing match:
- Click the Matched tab.
- To find the match or account that you want to undo, you can use either the search box or click
to display the Filters panel. In the Filters panel:- Specify the account name. If you want to view all accounts, click Clear to remove the existing account name.
- [Optional] Specify the document number.
- [Optional] Specify dates in the Retrieve From and Retrieve To fields to retrieve the documents matched between these dates.
- [Optional] Specify the matching reference.
- Click Apply. All the documents matching the filter criteria are displayed.
- Select either the document number or the line displaying the account name and matching reference. All the lines related to that group are selected. You can select up to 1,000 lines.
- Click Undo Match.
- [Optional] Select a reason for undoing the match.
- [Optional] By default, the undo match process applies the original match date and period to any journals created. Deselect Use Original Match Date and specify an alternative undo Matching Date or Period to apply to any cash matching journals created by the match.
- When you are sure that you have selected the correct lines to unmatch, click Undo. A message displays confirming the unmatch process has started and you are notified when it completes.
Using Classic
Clicking on the Undo Match button on the Cash Matching page displays the Undo Match page.
To undo an existing match:
- If the Account field is blank, select the customer, vendor or intercompany account In this context, accounts are organizations or people that you conduct business with, such as customers or vendors. Account is a standard Salesforce object. Certinia accounts can be any Account Record Type. that has matched items that you want to undo. Click the lookup icon to search for the appropriate account.
- [Optional] If you know the matching reference of the lines that you want to undo, enter it in the Matching Reference field. This restricts the cash matching history records retrieved to those with the specified matching reference. All retrieved lines are preselected.
- [Optional] Select a reason for undoing the match.
- [Optional] By default the undo match process applies the original match date and period to any journals created. Clear the Use Original Match Date check box and specify an alternative undo match date or period to apply to any cash matching journals created by the match.
- Click Retrieve to retrieve and display the appropriate matching history records. The header details are hidden when transactions are retrieved. If at any time you want to see them again, click Show Header Details.
- [Optional] To search for a particular transaction, enter search criteria into the Search field in the header and click Search. If the criteria matches one or more transactions, they are displayed in the associated grid. See Finding Transactions for more details.
- Select one of the lines from the group that you want to undo.
All the other lines with the same matching reference are automatically selected (and lines with a different matching reference are automatically cleared). If you manually deselect a transaction line, all other lines with the same matching reference are cleared.
available for undo match
selected for undo match - When you are sure you have selected the correct lines, click Commit to undo the selected match.
If successful, the header details are displayed along with a new matching reference.
- To continue undoing matches for the same account, click Retrieve again.
- To continue undoing matches for different account, edit the Account field before clicking Retrieve.
- To conclude the undo matching session, choose another tab.