Multiple Unaric Customer IDs or Merchant Groups

You must use multiple customer IDs or multiple merchant groups if you want to create and use a payment service provider (PSP) connection to direct payments collected through Unaric to more than one bank account.

This applies to both single-company and multi-company orgs.

The table below illustrates a scenario that requires multiple Unaric customer IDs and merchant groups:

Scenario 1.

Certinia Company	Certinia Bank Account	Unaric Payment Currency	Unaric Payment Route	Unaric Customer ID	Unaric Merchant Group
Company A	Bank A	USD	Card	Customer ID 1	Default*
Company A	Bank A	USD	ACH/eCheck	Customer ID 1	Default
Company A	Bank B	USD	Card	Customer ID 2	Merchant Group 2
Company A	Bank A	AUD	BECS DD	Customer ID 1	Default

*"Default" is the default name assigned to the merchant group first created after installing all versions of Unaric. Subsequent merchant groups can be assigned any name.

In Scenario 1, multiple customer IDs or merchant groups are required. This is because PSP connections using USD and Card are used to direct payments collected through Unaric to more than one bank account.

The table below illustrates a scenario that does not require multiple Unaric customer IDs or merchant groups:

Scenario 2.

Certinia Company	Certinia Bank Account	Unaric Payment Currency	Unaric Payment Route	Unaric Customer ID	Unaric Merchant Group
Company A	Bank A	USD	Card	Customer ID 1	Default
Company A	Bank A	USD	ACH/eCheck	Customer ID 1	Default
Company A	Bank B	AUD	Card	Customer ID 1	Default
Company A	Bank B	AUD	BECS DD	Customer ID 1	Default
Company A	Bank C	EUR	SEPA DD	Customer ID 1	Default
Company A	Bank C	EUR	Card	Customer ID 1	Default
Company A	Bank D	GBP	Card	Customer ID 1	Default
Company A	Bank D	GBP	BACS DD	Customer ID 1	Default

In Scenario 2, there are no duplicate PSP connections of the kind described in Scenario 1, so multiple customer IDs or merchant groups are not required.

Further Unaric Customer ID and Merchant Group Configuration Scenarios

Additional example customer ID and merchant group configuration scenarios for company and bank account setups are described below:

 Configuration Scenario 1 (Unaric PRO license applies)

Company and Bank Account Setup	Single Unaric Customer ID Configuration (V2.11 and Earlier)	Single Unaric Customer ID Containing a Single Unaric Merchant Group (V2.14 and Later)
One company, one receivables bank account. Multiple companies, one receivables bank account.	One Unaric customer ID required. Unaric uses the default auto-generated customer ID stored in the Unaric ONE settings custom setting.	One Unaric merchant group required. Unaric uses the default auto-generated customer ID stored in the Unaric ONE settings custom setting that contains the single default Unaric merchant group.
One company, multiple receivables bank accounts. Multiple companies, one or receivables bank account per company.	One Unaric customer ID required. Unaric uses the default auto-generated customer ID stored in the Unaric ONE settings custom setting. This scenario only applies if there are no duplicate PSP connections with the same currency across all the receivables bank accounts. If duplicate PSP connections with the same currency are required, then an Unaric multi-merchant license is required.	One Unaric merchant group required. Unaric uses the default auto-generated customer ID stored in the Unaric ONE settings custom setting that contains the single default Unaric merchant group. This scenario only applies if there are no duplicate PSP connections with the same currency across all the receivables bank accounts. If duplicate PSP connections with the same currency are required, then an Unaric multi-merchant license is required.

 Configuration Scenario 2, Unaric V2.11 or Earlier (Unaric MULTI license applies)

Company and Bank Account Setup	Multiple Unaric Customer IDs (V2.11 or Earlier)
One company, multiple receivables bank accounts	Required for duplicate PSP connections with the same currency. Do not run the Unaric Setup step to auto-generate a Customer ID. The Unaric team will generate the required Unaric Customer IDs. Manually update each receivables bank account with the applicable Unaric Customer ID provided by the Unaric Onboarding team.
Multiple companies, single receivables bank account per company
Multiple companies, multiple receivables bank accounts per company

 Configuration Scenario 3, Unaric V2.14 or Later (Unaric MULTI license applies)

Company and Bank Account Setup	Single Unaric Customer ID Containing Multiple Merchant Groups (V2.14 or Later)
One company, multiple receivables bank accounts	Required for duplicate PSP connections with the same currency. Define the Unaric Merchant Groups as required. Manually update the receivables bank accounts with the applicable Unaric Merchant Group name.
Multiple companies, single receivables bank account per company
Multiple companies, multiple receivables bank accounts per company