SECTIONSUpgrading CSC AI Agents
This section explains how to upgrade CSC AI Agents to Spring 2026.
If you are upgrading from a version earlier than Winter 2026, check the documentation for previous releases for upgrade details.
Prepare AI-Powered Business Review Summaries
Upgrade Steps
No upgrade steps are required to upgrade this feature to Spring 2026.
Included in This Feature
This section details the items that have been added, updated, or deleted in this release.
Agent Topics
| Topic | Description | Further Information |
|---|---|---|
| CS Business Review Summary | Summarizes account performance and strategic alignment for business reviews. | Agent Topics |
Actions
| Action | Description | Further Information |
|---|---|---|
| Generate Business Review Summary | Generates a business review AI summary for a specific account record. | Agent Actions |
Custom Actions
| Custom Action | Description | Further Information |
|---|---|---|
| Generate Business Review Summary | Generates a business review AI summary for a specific account record. | Custom Actions |
Prepare for Customer Interactions with AI-Powered Account Summaries
Upgrade Steps
No upgrade steps are required to upgrade this feature to Spring 2026.
Included in This Feature
This section details the items that have been added, updated, or deleted in this release.
Agent Topics
| Topic | Description | Further Information |
|---|---|---|
| CS Account Summary | Generates an AI summary for an account. | Agent Topics |
Actions
| Action | Description | Further Information |
|---|---|---|
| Generate Account AI Summary | Generates an AI summary of a specific account record. | Agent Actions |
Custom Actions
| Custom Action | Description | Further Information |
|---|---|---|
| Generate Account AI Summary | Generates an AI summary of a specific account record. | Custom Actions |