New Features and Enhancements in PSA Direct for Jira Summer 2026

The following new features have been introduced in the Summer 2026 release of PSA Direct for Jira.

If you are upgrading from a previous version, see Upgrading to PSA Direct for Jira Summer 2026. This provides a summary of the items that have been added for each feature and details of any required upgrade steps.

If you are upgrading from a version earlier than Winter 2026, check the documentation for previous releases for upgrade details.

Prevent Duplicate Jira Issues When Making Bulk Updates from PSA

We have improved how the PSA Direct for Jira connector synchronizes bulk updates between PSA and Jira. When you create or update many PSA projects and project tasks at the same time, for example when you launch a project from a template, the connector can now record the Salesforce record ID on the related Jira issue and use it to identify and update the matching issue. This prevents the duplicate Jira issues that could previously occur when batches were processed together, so your data stays consistent across both systems without manual cleanup. To use this, your administrator enables the feature and specifies the Jira custom field that stores the Salesforce record ID.

For more information, see Synchronizing PSA Project Tasks to Jira Issues.

Fixes

Fixes are listed on the Known Issues page of the Certinia Community. You can access this page from the Community Support Hub. For a brief description of the issues that have been fixed in this version of PSA Direct for Jira, see the relevant section of the Known Issues page.