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Setting up Work Queue Manager
To set up the Work Queue Manager, you must activate it and add schedules for PSA classes that do not have a custom scheduling page.
To activate the Work Queue Manager:
- Click Your Name | Setup | Develop | Custom Settings | WorkQueues.
- Select the Use_Work_Queue_Manager and Use_Work_Queue_Monitor checkboxes.
To add schedules for the PSA classes that do not have a custom scheduling page:
- Click the Work Queues tab.
- Click New.
- Select the Apex Class that you are adding the schedule for.
- Enter the frequency of the schedule.
- Click Save.
- Repeat these steps for the remaining Apex Classes.