Custom Opportunity Fields

Here is a description of the PSA fields, Visualforce pages, and buttons that you can add to the standard Salesforce Opportunity page layouts.

Fields

Some of these fields may not be visible or editable at all times, or in all package combinations.

Field   Description
Forecast Curve   A lookup to the related Forecast Curve field. Used when a forecast curve is applied to an opportunity. For more information, see Enhanced Services Forecasting Overview and Managing Curves for Forecast Calculations.
Is Change Request   Indicates whether this opportunity is a change requestA type of opportunity that you can create from an existing project..
Is Parent Opportunity Services   Indicates whether the related parent opportunity is a services opportunity.
Is Services Opportunity   Indicates whether this opportunity is a services opportunity.
Parent Opportunity   Lookup to an optional parent opportunity.
Pre-Billed Amount   Currency value of any services already billed for this opportunity.
Rate Card Percentage Discount   Sets the discount in percent applicable on a rate card's suggested bill rate when creating or updating a resource request or assignment on a project.
Rate Card Discount Limit   Sets the rate card's minimum suggested bill rate to which the discount will be applied.
Rate Card Set   Specifies the rate card set, composed of multiple separate rate cards, which determines which rate cards are applied to the opportunity.
Region/Practice/Group   Lookup to the related regionA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects./practiceA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects./groupA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects..
Services Attached % From Products   Percentage rate of services attached from products. See notes.
Services Attached From Products   Currency value of any services attached from products.
Note: Notes
The attached rate of a product represents how many complementary products are sold for each primary product. For example, the average number of DVD discs (complementary product) purchased for each DVD player (primary product) sold, or the number of console-specific video games purchased for each console sold.
In the services industry, the attach rate (or the Professional Services Capture Rate) represents the ratio between the revenue from products to revenue from services for that product.

Visualforce Pages

Opportunity Cost and Revenue Summary

The following notes apply to the Opportunity Cost and Revenue Summary:

Key: R – Read-only.

Field   Description
Bill Rate R

Taken from the combined value of the Suggested Bill Rate Number and Suggested Bill Rate Currency Code fields on a resource request.

If the Suggested Bill Rate Number field on a resource request is blank or zero, the value in the Requested Bill Rate Number field is used. If the Requested Bill Rate Number field on a resource request is blank, a hyphen is displayed.

The bill rate value in the Totals row shows the average bill rate (Total Estimated Revenue divided by Total Hours).

Cost Rate R Taken from the Average Cost Rate field on a resource request.

If the resource request is a held resource request, the cost rate is taken from the Default Cost Rate field on the resource.

If Default Cost Rate is Daily Rate is set to false on a resource, the Default Cost Rate is used. If, however, Default Cost Rate is Daily Rate is set to true on a resource, the cost rate is calculated as follows:
  • The Default Cost Rate is divided by the average of non-zero or non-blank hours recorded in the Mon to Sun fields on the resource’s work calendar.
  • If all Mon to Sun fields on the associated work calendar are zero or blank, the Default Cost Rate is divided by the Standard Hours Per Day value on the resource’s work calendar.
  • If the Standard Hours Per Day value is zero or blank, or the resource does not have a work calendar, the Default Cost Rate is divided by eight.

The cost rate value in the Totals row shows the average cost rate (Total Estimated Cost divided by Total Hours).

Estimated Cost R Total Hours multiplied by Cost Rate, broken down by role.
Estimated Margin % R Total Estimated Margin divided by the Total Estimated Revenue, expressed as a percentage.
Estimated Revenue R Total Hours multiplied by Bill Rate, broken down by role.
Role R Lists the roles that appear on all relevant resource requests.

If multiple resource requests are recorded for a single role, the values for Total Hours, Estimated Cost, and Estimated Revenue are totaled and displayed on one line, provided the following are the same:
  • cost rate
  • bill rate
  • cost rate
  • bill rate
  • currency
Total Estimated Cost R The sum of the values in the Estimated Cost column.
Total Estimated Margin R Total Estimated Revenue minus the Total Estimated Cost.
Total Estimated Revenue R The sum of the values in the Estimated Revenue column.
Total Hours R Total number of hours recorded on the relevant resource requests, taken from the Requested Hours field.

Buttons

Button Description
Apply Rate Card Discount Enables you to apply a rate card discount to opportunity resource requests that have not been assigned or held.

Related Concepts

Setting up the Application

Resource Requests

Related Tasks

Actuals

Amending Configuration Values

Importing and Exporting Configuration

Currency

Managing Configuration

Configuration Settings

Data Management

Permission Controls

Managing Profiles, Security and Sharing

Managing Business Records

Creating Miscellaneous Adjustments

Setting up Accounts and Opportunities

Setting up Multiple Expense Entry

Backlog Calculation

Managing Profiles

Viewing the Opportunity Cost and Revenue Summary

Viewing the Project Cost and Revenue Summary

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