Customer Success Cloud
G Objective__c Objective +Objective Name+NameName -Category-Category__cCategory__c #DEPRECATED: Account#Account__cAccount__c -End Date-End_Date__cEnd_Date__c -Objective Owner-Objective_Owner__cObjective_Owner__c -Objective Type-Objective_Type__cObjective_Type__c #Owner is Current User#Is_Current_User__cIs_Current_User__c -Parent Account-Parent_Account__cParent_Account__c -Priority-Priority__cPriority__c -Start Date-Start_Date__cStart_Date__c -Status-Status__cStatus__c -Success Criteria-Success_Criteria__cSuccess_Criteria__c -Success Plan-Success_Plan__cSuccess_Plan__c -Summary-Summary__cSummary__c -Template-Is_Template__cIs_Template__c Resource__c CS Cloud Resource +Resource Name+NameName -Active-Is_Active__cIs_Active__c -Contact-Contact__cContact__c -Email-Email__cEmail__c -First Name-First_Name__cFirst_Name__c -Last Name-Last_Name__cLast_Name__c -Line Manager-Line_Manager__cLine_Manager__c -PSA Resource-PSA_Resource__cPSA_Resource__c -Role-Role__cRole__c -Salesforce User-Salesforce_User__cSalesforce_User__c Objective__c->Resource__c Success_Plan__c Success Plan +Success Plan Name+NameName -Account-Account__cAccount__c #Annual Revenue#Annual_Revenue__cAnnual_Revenue__c -Challenges and Risks-Challenges_and_Risks__cChallenges_and_Risks__c -Effective Date-Effective_Date__cEffective_Date__c -Last Business Review-Last_Business_Review__cLast_Business_Review__c -Next Business Review-Next_Business_Review__cNext_Business_Review__c #Owner is Current User#Is_Current_User__cIs_Current_User__c -Status-Status__cStatus__c -Success Plan Owner-Success_Plan_Owner__cSuccess_Plan_Owner__c -Summary-Summary__cSummary__c -Template-Is_Template__cIs_Template__c Objective__c->Success_Plan__c Objective_KPI__c Objective KPI +Objective KPI Name+NameName -Baseline Value-Baseline_Value__cBaseline_Value__c -Category-Category__cCategory__c -Current Value-Current_Value__cCurrent_Value__c -Description-Description__cDescription__c -Last Progress Update-Last_Progress_Update__cLast_Progress_Update__c -Objective-Objective__cObjective__c #Previous Progress#Previous_KPI_Progress__cPrevious_KPI_Progress__c -Previous Value-Previous_Value__cPrevious_Value__c #Progress#Progress__cProgress__c #Status#Status__cStatus__c -Target Date-Target_Date__cTarget_Date__c -Target Value-Target_Value__cTarget_Value__c -Unit-Unit__cUnit__c Objective_KPI__c->Objective__c Playbook__c Playbook +Playbook Name+NameName -Account-Account__cAccount__c -Active-Is_Active__cIs_Active__c #DEPRECATED: Success Plan#Success_Plan__cSuccess_Plan__c -Description-Description__cDescription__c #Duration (Days)#Duration_Days__cDuration_Days__c -End Date-End_Date__cEnd_Date__c -Objective-Objective__cObjective__c #Owner is Current User#Is_Current_User__cIs_Current_User__c -Playbook Owner-Playbook_Owner__cPlaybook_Owner__c -Playbook Status-Playbook_Status__cPlaybook_Status__c #Playbook Status#Status_Visual__cStatus_Visual__c -Role-Role__cRole__c -Stage-Stage__cStage__c -Start Date-Start_Date__cStart_Date__c -Success Plan-Parent_Success_Plan__cParent_Success_Plan__c -Team-Team__cTeam__c -Template-Is_Template__cIs_Template__c Playbook__c->Objective__c Playbook__c->Resource__c Playbook__c->Success_Plan__c Playbook_Task__c Playbook Task +Playbook Task Name+NameName -Account-Account__cAccount__c -Assigned Resources-Assigned_Resources__cAssigned_Resources__c -Completed-Completed__cCompleted__c -Description-Description__cDescription__c #Duration (Days)#Duration_Days__cDuration_Days__c #End Date#End_Date__cEnd_Date__c -End Date and Time-End_Date_Time__cEnd_Date_Time__c -Flagged-Flagged__cFlagged__c -Hours-Task_Hours__cTask_Hours__c -Notes-Notes__cNotes__c -Objective-Objective__cObjective__c -Playbook-Playbook__cPlaybook__c -Resource Role-Resource_Role__cResource_Role__c #Start Date#Start_Date__cStart_Date__c -Start Date and Time-Start_Date_Time__cStart_Date_Time__c -Status-Status__cStatus__c -Success Plan-Parent_Success_Plan__cParent_Success_Plan__c #Template Task#Is_Template__cIs_Template__c Playbook_Task__c->Objective__c Playbook_Task__c->Playbook__c Playbook_Task__c->Success_Plan__c Source__c Source +Source Name+NameName -Objective-Objective__cObjective__c -Objective Source-Objective_Source__cObjective_Source__c -Playbook-Playbook__cPlaybook__c -Playbook Source-Playbook_Source__cPlaybook_Source__c -Success Plan-Success_Plan__cSuccess_Plan__c -Success Plan Source-Success_Plan_Source__cSuccess_Plan_Source__c Source__c->Objective__c Source__c->Playbook__c Source__c->Success_Plan__c Success_Plan__c->Resource__c
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