Customer Success Cloud
G Account_Customer_Success_Segment__c Account Customer Success Segment +!!Account Customer Success Segment ID!!Name -!!Account!!Account__c #!!Active!!Is_Active__c -!!Customer Success Segment!!Customer_Success_Segment__c -!!End Date!!End_Date__c -!!Health Score Output 1-2!!Health_Score_Output_1__c -!!Start Date!!Start_Date__c Account Account Account_Customer_Success_Segment__c->Account Customer_Success_Segment__c Customer Success Segment +!!Name!!Name Account_Customer_Success_Segment__c->Customer_Success_Segment__c Customer_Success_Metric__c Customer Success Metric +!!Name!!Name -!!Description!!Description__c -!!Metric Type!!Metric_Type__c Customer_Success_Metric_Account_Value__c Customer Success Metric Account Value +!!Customer Success Metric Account Value ID!!Name -!!Account!!Account__c -!!Customer Success Metric!!Metric__c -!!Date!!Date__c -!!Value!!Value__c Customer_Success_Metric_Account_Value__c->Account Customer_Success_Metric_Account_Value__c->Customer_Success_Metric__c Customer_Success_Segment_Metric__c Customer Success Segment Metric +!!Customer Success Segment Metric ID!!Name -!!Customer Success Metric!!Customer_Success_Metric__c -!!Customer Success Segment!!Customer_Success_Segment__c -!!Lower Threshold!!Lower_Threshold__c -!!Upper Threshold!!Upper_Threshold__c -!!Weighting!!Weighting__c Customer_Success_Segment_Metric__c->Customer_Success_Metric__c Customer_Success_Segment_Metric__c->Customer_Success_Segment__c
© Copyright 2009–2025 Certinia Inc. All rights reserved. Various trademarks held by their respective owners.